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Shipping & returns
From delivery to aftercare, we’re here to help.
Find the essentials for your Eccentric Libre order below.
Shipping
Complimentary
Within the UAE
Delivery
1–3 days
For UAE orders
Your delivery
Shipping within the UAE
Enjoy complimentary delivery within the United Arab Emirates, with a delivery timeframe of 1–3 days.
Before you place your order
Check that your delivery address and contact number are correct so we can get your fragrance to you.
Need an order update?
Contact our team with your order number and the email address used at checkout. We’ll help you with your enquiry.
Questions about your destination?
For delivery enquiries outside the UAE, please contact us before ordering.
After your delivery
Returns & exchanges
Have a question about returning or exchanging a fragrance? Contact our team to discuss your order and the available next steps.
Start with your order details
Include your order number, the fragrance name and a short description of your request when you send us a message.
Something isn’t right?
If your item arrived damaged or you received the wrong fragrance, let our team know what happened so we can help.
Before you purchase
For questions about return eligibility, timeframes or exchange conditions, please contact our team before placing your order.
Eccentric Libre customer care
Need a hand with your order?
Send us your order number and a few details. We’re here to help.
